Payment Policies:

We accept payment through Paypal which accepts credit and debit cards.  We do not ship any orders until payment is received, or cleared.
Canadian customers are charged 5% GST.

CUSTOM ORDERS: Once you have ordered a custom job and our designer has begun work on your order, the $19.95 custom fee is nonrefundable.

 

Shipping Policies:

Canadian & USA customers pay $7.00 shipping and handling for each order. International customers pay $12 for standard sized decals, and on size upgrades we charge up to $25 shipping.

You can combine items in your order to save on the shipping cost.
We ship all orders within 2-5 business days. HOWEVER for orders going to the USA, PLEASE ALLOW 7-14 DAYS FOR DELIVERY by Canada post, as there may be delays at Customs.

For International orders, we ship small packet air mail, so please allow 2-8 weeks for delivery (depending on location).

We ship standard Canada Post and all orders are insured, however tracking is not included.

We ship our standard sized quotes in bubble envelopes and our larger quotes rolled up in cardboard tubes. We include detailed instructions & a free test decal for applying your vinyl product. The application instructions are also found on our site: www.designdivaswallart.com

If you have any questions or concerns please contact us, and we’ll be happy to help in any way we can!

 

Refund Policy:

If for any reason you are not totally happy with your purchase, please return THE UN-USED ITEM for a full refund within 30 days. (minus shipping)
ALL SALE ITEMS , CUSTOM ORDERS AND SIZE UPGRADES ARE FINAL!!
IMPORTANT NOTE: We do NOT take any returns or give refunds for any seasonal (Christmas) decals.

 

Additional Information:

Vinyl Quote Sizes & Prices:

Standard sizes: $9.95
• 12×12 – square design
• 6×24 – 2 line phrase
• 4×30 – one line phrase
• 9×15 – three line phrase

*Please note that these sizes indicate the parameters of the design space, and not the exact size of the vinyl quote. The size parameters are shown in the design picture as the blank background space, and the vinyl quote is shown in black. All sizes are shown in inches.

Larger sizes are available. Please go to our Custom & Size upgrade section of the shop to add “size upgrade” items to make your item larger. Larger items are usually cut in ’tiles’, so there are more than 1 piece- this will make application easier.

We do custom orders! If you didn’t see what you were looking for or you need some help creating the perfect quote just let us know!